We take great pride in our reputation of quality, comfortability and fashionable Brasilia Inspired activewear for women.
We will provide you with an exchange or full refund if item(s) are in saleable conditions, in there original packaging with all tags still intact; items have not been worn, damaged or washed; we are notified within 48 hours upon being received; items are send back to us within 7 business days from the date received. Shipping fees not included.
What’s the procedure for a return or exchange?
Contact us at email@example.com within 48 hours of receiving your package for an exchange or a full refund.
Note that all Items must be in their original state: unwashed, unworn, unaltered and must have all its tags attached.
Who pays for shipping cost?
Shipping cost will be at your own expense.
Do I need to include the order slip?
Yes, please include the return slip that was sent to you. if you need to keep a copy please don't hesitate to include that you will need a copy sent to you by email.
Do I need to use TFL packaging?
No, you can use any packaging you would like.
What is the exchange and return policy?
Any exchange or return must be done within 48 hours or we will not guarentee any return or exchanges credited back to you.
What do I do if I received an incorrect or faulty item?
If you have received an incorrect order or faulty item in your order we sincerely apologize, if this is the case simply send images of the incorrect/faulty items by email to firstname.lastname@example.org.